Frequently Asked Questions
eSIM FAQs
What is an eSIM and how does it work?
An eSIM is a built-in digital SIM that lets you activate a mobile data plan without a physical card. You choose a plan, scan a QR code, and connect instantly — no shop visit and no roaming fees.
How quickly do I receive my EzSim eSIM?
Delivery is instant. After purchase you receive a QR code by email within minutes, ready to install before or during your trip.
Which countries does EzSim cover?
EzSim offers data plans in over 200 destinations across Europe, Asia, the Americas, the Middle East and Africa, plus regional and global plans.
Will an eSIM work on my phone?
Most phones released since 2018 support eSIM, including iPhone XS and newer, Google Pixel 3 and newer, and recent Samsung Galaxy models. Check our compatible devices page to confirm.